App FAQ

Cinebody is easy but new software can always be a little tricky to navigate. We've created a ton of helpful videos to walk you through the app.

• How to Retrieve Your Account Password (or reset it)
• How to Delete Your User Account (if you’re not an Admin)
• How to Create a Chat in the App + Mobile Browser (for admins only)
• As a Filmer, Can I Send a Chat?
• How to Download Files Sent in Chat
• How To Join A Project
• How To Navigate The Shot List In The Camera & Film A Shot.
• How To Review Clips That You Have Filmed & Delete Them
• How To Upload Clips Filmed Outside Of The App
• How To Pause Clips From Uploading And/Or Manually Restart Them.
• How To Enable the In-App Selfie Camera
• How To Toggle Clips To Upload Only When Connected To WiFi.
• How To Enable Or Renable Cinebody Push Notifications On Your Device
• What to Know About Your Phone's Orientation Lock When Filming A New Clip
• Why Am I Or My Filmers Being Kicked Out Of A Project?